Thank you for visiting and shopping at Loca Lova. Following are the terms and conditions that constitute our Shipping Policy.
Europe Shipping Policy
Shipment processing time
All orders are processed within 24-48h on workingdays. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by 24h. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment method Estimated delivery time Shipment cost
- Standard Shipping 4-5 business days 3,99€
- Fast Shipping 24h-48h 10€
Delivery delays can occasionally occur.
In case of 3 days delays, please do contact us and we will open a claim to the shipping company. After 48h we will be able to find a solution.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Loca Lova is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Loca Lova is not liable for any packaging damaged during shipping. If you received your box damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials before filing a claim.
International Shipping Policy
We currently do not ship outside EUROPE